Reference

Open Your stir66 Privacy Policy

stir66 Privacy Policy explains what we collect when you open an account, sign in from a mobile device, or connect DANA, OVO, GoPay and QRIS.

Account clarityWallet dataDevice accessPolicy requests
stir66 Open Your stir66 Privacy Policy
HELP CHANNELS

Contact Us About Your Privacy

A direct support route helps you handle a privacy question without guessing which team to contact.

Account help path Use the support route connected to your account for privacy requests about sign-in records…
Payment status check If your request concerns DANA, OVO, GoPay, QRIS, bank transfer or virtual account data…
Access correction request Tell us whether you want an explanation, correction or removal of eligible account data.
DATA PRACTICE

See How Your Account Data Stays Managed

Privacy at stir66 is handled through practical account controls rather than vague promises. We separate sign-in verification from payment references, limit access to records needed for account support and use device signals…

What we collect

We may receive account details, phone verification data, device and browser signals, support conversations and payment references. For a QRIS or wallet status question, the relevant receipt or transaction reference can help us locate the record without collecting unrelated content.

Why we use it

We use account and device details to provide sign-in access, confirm account ownership, connect your instructions to DANA, OVO, GoPay, QRIS or bank transfer records, and investigate a payment status or security concern raised through support.

Cookies and sessions

Cookies and session storage can keep your sign-in path working between account pages and help identify technical errors. You can manage cookies through your browser settings, though removing them may require you to repeat account steps on the next visit.

Account security

Keep your password private, complete phone verification only through the account path and sign out on shared devices. We may review device or sign-in signals when access looks unusual before discussing private account or wallet records.

How long we retain

We keep personal and payment-related records for the period needed to operate the account, resolve disputes, maintain security or meet applicable legal duties. When a record is no longer needed, we remove it or handle it in a way that reduces identification.

How to request changes

Ask us to access, correct or remove eligible information through the support path. Describe the record and the requested action clearly. We may request an account confirmation, then respond with the outcome or explain why a restriction applies.

Find Privacy Policy Answers Before Opening

These Privacy Policy answers focus on the account, device and wallet questions you may have before using stir66 from Indonesia. We keep the wording practical: what we collect, why a record is needed, how to request a change and what happens when access or eligibility depends on local law. If your situation is not covered, use the account help path with the smallest amount of detail needed to locate your request.

It covers account details, phone verification, device and browser signals, cookies, support messages and payment references. It also explains how we handle DANA, OVO, GoPay, QRIS, bank transfer and virtual account records when they are connected to your account activity.

Phone verification helps us confirm account ownership and protect access when you sign in or request an account change. We use the verification record for that security purpose and may ask you to repeat the account step before discussing private wallet or contact details.

Yes. The Privacy Policy covers payment references and status details connected with DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account activity. A receipt reference can help us investigate a payment question without requesting your password.

You can request a correction through the account help path. Describe the inaccurate field, such as a contact detail, and provide the account identifier. We may confirm ownership first, then update eligible records or explain why a record cannot be changed.

Send an access request through the support route connected to your account. State that you want a copy of your stored personal details and identify the relevant account. We may verify ownership before responding, so private records are not disclosed to the wrong person.

We retain records for as long as needed for account operation, payment status checks, security, dispute handling or applicable legal duties. Retention can differ by record type. When a record is no longer required, we remove it or reduce its link to you.

Access or eligibility depends on local law. The policy explains how we handle data when you open or use an account, but it does not change local requirements. If an access question remains, contact us through the account help path with your location and account details.